Delete your account

Deleting your account permanently removes your personal data from Hirow, including:

• Your account and sign-in details, such as your email or linked Apple/Google account.
• Your profile: goal, measurements, and preferences.
• Your training plans, sessions, and workout history.
• Your nutrition plan, logged meals, and targets.
• Your weight log and progress history.
• Any temporary data stored on your device.

Deleting your account is permanent and cannot be undone. After deletion, your data cannot be recovered, and starting over requires creating a new account and setting up your profile from scratch. If you want a copy of your data, contact us before deleting to request an export.

Hirow does not store your original Apple Health or Health Connect records; it only reads them with your permission. Deleting your account removes the summaries calculated inside Hirow and does not change your data inside Apple Health or Health Connect. To stop the reading, revoke the permissions in your device’s health settings.

If you have an active subscription, deleting your Hirow account does not automatically cancel billing, because subscriptions are managed through the App Store or Google Play. Cancel your subscription from your store settings before or after deleting your account.

Your account and data are removed from the app when you confirm deletion. Any remaining copies in short-term backups or diagnostic logs are permanently deleted within 30 days.

If you can’t complete deletion from the app, for example because you can’t sign in, email support@hirow.fit from your account address and request deletion. We’ll verify the request and then remove your data. You can also reach us on our official social media — Instagram and TikTok @hirow.fit — where we actively provide support and answer questions.